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Showing posts from March, 2019

Do you have the resources to perform acts of kindness?

Last week, I found myself sitting in a fancy boardroom in midtown Manhattan. A group of about twenty well-dressed white men and two women were meeting with me to discuss matters of corporate strategy, for the nonprofit healthcare system I am consulting with.

As we talked through anticipated state budget cuts to Medicaid and the difficulty of serving that program, I gazed out the window from time to time. Thirty-five stories below us, we could find the people who would be impacted by these decisions. Sure, this was only one nonprofit healthcare system among many. But collectively, we represented the decision makers, and others had to live by our decisions. There was no Medicaid recipient who would speak up for the program; there was no elderly person living in one of the organization's nursing homes would lend their perspective; there was no person from a homeless shelter who could say what they needed, what would help their situation most.

It was seven o'clock in the evening,…